The Serviceable Obtainable Market (SOM) Strategy

  • Every customer has a definable Serviceable Obtainable Market (SOM)
  • FSEs typically are responsible for several customers, and their customers combined SOM is the FSE’s total SOM available opportunity
  • The sum of all the customer’s SOM is the available opportunity for the territory
  • Some customers already generate revenue, others represent potential revenues
  • Each FSE is responsible for defining each customer’s SOM, forecasting revenues, and developing and implementing a strategy to capture the SOM being awarded to competitors.